Order Now online technology streamlines dining for customers in a hurry

Order Now logo

Passengers at Washington’s Reagan National and Dulles International Airports have a new option to order food without standing in restaurant lines, using a new mobile ordering platform called Order Now. Beginning today, the Order Now digital service allows travelers to conveniently order and pay for food and beverages via their phones from locations airport-wide for quick and easy pickup. 

The Order Now platform, powered by airport digital e-commerce service provider Servy, was developed in partnership with MarketPlace Development, which manages concessions for Reagan National and Dulles International airports. Later this summer, customers will also have the option to get food and beverages delivered to their gate areas through the platform by an in-airport service called AtYourGate.

Travelers at Reagan National can order through DCAordernow.com and at Dulles International through IADordernow.com, or via the official DC Airports mobile app which allows the customer to click to the shop and dine screens and “Place Mobile Order” through Servy's Grab order function at certain designated dining locations. Through the end of this year, more restaurants will join the mobile ordering platform.

“This new online service is designed to make food purchasing more convenient at Reagan National and Dulles International airports, as we strive to continually enhance the passenger experience and build the airports of the future for travelers in the National Capital Region,” said Jaimini Erskine, vice president of marketing and concessions for the Metropolitan Washington Airports Authority.

Restaurants taking part in the Order Now program, with more to be added later, include:

Reagan National Airport  

  • &pizza (Gates D35-D45) 
  • American Tap Room (Gates D35-D45) 
  • Ben’s Chili Bowl (National Hall near Gates C23-C34) Launching soon 
  • Big Bowl (Gates C23-C34) 
  • Bracket Room/Green Beans Coffee (Gates B10-B22) 
  • CAVA (Gates B10-B22) Launching Soon 
  • Chick-fil-A (National Hall near Gates C23-34) Launching soon 
  • Georgetown Gourmet Market (Gates D35-D45) 
  • Good Stuff Eatery (Gates B10-B22) 
  • Kapnos Taverna (Gates D35-D45) 
  • Magic Pan (Gates C23-C34) 
  • Qdoba Mexican Grill (National Hall near Gates B10-B22) 
  • Say Si Bon! (Gates C23-C34 and Gates D35-D45) 
  • Sip, Munch & More (Gates B10-B22) Launching soon 
  • Taylor Gourmet (Gates C23-C34) 
  • U Street Pub (Gates C23-C34) 
  • Washington Pour Bar (Gates D35-D45) 
  • Wow Bao (Gates D35-D45) 

Dulles International Airport 

  • &pizza (Concourse B) 
  • &pizza (Concourse C) 
  • Bar Symon (Concourse D) 
  • Be Right Burger (Concourse C) 
  • Bracket Room (Concourse B) 
  • Capitol Grounds Coffee (Baggage Claim) 
  • Capitol Grounds Coffee (Concourse B) 
  • Chef Geoff’s (Concourse C) 
  • DC Craft Brews (Concourse D) 
  • Jersey Mike’s Subs (Concourse A) 
  • Smashburger (Concourse A) 
  • Subway (Z Gates) 
  • Subway (Concourse C) 
  • Vino Volo (Concourse B) 
  • Wendy's (Concourse B)